Our Product, Imprint and Service Guarantee
Promotional Items, Inc.™ invites you to review our product, imprint and service guarantee for
customers who place an order for promotional items with our company.
Customer Satisfaction Guarantee
Promotional Items, Inc.™ does hereby absolutely guarantee to replace any order for promotional items, products
or gifts placed with our company entirely at our expense for which an imprinting mistake has occurred due to our
negligence or error. This extends to factory imprinting mistakes or errors as well.
Wholesome product only will be imprinted and delivered as such, without strategic defect in the promotional product or
the order will be replaced entirely at our expense. The ONLY exception to the above is when a given small percentage of
the total order is misprinted or defective. In this case we will credit back or refund the customer for that given quantity of
product in full.
Promotional Items, Inc.™ will continue to supply the highest quality promotional products to our customers and
strive to serve them to a level of 100% satisfaction guaranteed.
Thank you for your Business.
