Promotional Items, Inc.™ invites you to review our imprint, product and service
guarantee for customers who place an order for promotional items with our company.
Promotional Items, Inc.™ does hereby absolutely guarantee to replace any order for promotional products
placed with our company entirely at our expense for which an imprinting mistake has occurred due to our
negligence or error. This imprint guarantee extends to factory imprinting mistakes or errors as well.
Wholesome product only will be imprinted and delivered as such, without strategic defect in the
promotional product or the order will be replaced entirely at our expense. The only exception
to the above is when a given small percentage of the total order is misprinted or defective.
In that case we will credit back or refund the customer for that given quantity of items.
PII will continue to supply the best quality promotional products to our customers
and strive to achieve highest standards in service to a level of 100% satisfaction.
Thank you for your Business.